TERMS & CONDITIONS

**Terms and Conditions of Sale** **1. Acceptance of Terms** By using the Gifts from Above website and purchasing products from Gifts from Above, you agree to abide by these Terms and Conditions. Please read them carefully before placing an order. **2. Orders and Payment** 2.1. Orders: All orders are subject to availability and acceptance by Gifts from Above. We reserve the right to refuse or cancel orders at our discretion. 2.2. Payment: Payment for orders must be made through the payment methods provided on the Site. Payment details are encrypted for security. **3. Product Information** 3.1. Product Descriptions: We strive to provide accurate product descriptions and images on our Site. However, we do not warrant that product descriptions or other content on the Site are error-free. 3.2. Pricing: Prices are listed in the currency specified on the Site and are subject to change without notice. Any applicable taxes and shipping fees will be added to your order. **4. Shipping and Delivery** 4.1. Shipping: Gifts from Above offers shipping to the locations specified on the Site. Shipping times and fees may vary depending on the destination and shipping method chosen during checkout. 4.2. Delivery: We will make every effort to deliver products promptly. However, delivery times may vary due to factors beyond our control, and we are not liable for any delays. **5. Returns and Refunds** 5.1. Returns: Gifts from Above offers a 14-day return policy from the date of delivery. If you are not satisfied with your purchase, please contact our customer support team for return instructions. 5.2. Refunds: Refunds will be issued after we receive and inspect the returned product. Refunds will be made to the original payment method, excluding shipping and handling fees. **6. Warranty** 6.1. Warranty Period: Gifts from Above provides a warranty on our products. The warranty covers manufacturing defects but does not cover damage caused by misuse or unauthorized modifications. 6.2. Claims: To make a warranty claim, please contact our customer support team with your proof of purchase. We will assess the claim and provide instructions for returning the product if necessary. **7. Privacy** 7.1. Privacy Policy: Your use of the Site is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. **8. Limitation of Liability** 8.1. Gifts from Above is not liable for any indirect, incidental, or consequential damages arising from the use of our products or the Site. **9. Intellectual Property** 9.1. All content on the Site, including images, logos, and text, is the intellectual property of Gifts from Above and is protected by copyright and other intellectual property laws. **10. Governing Law** 10.1. These Terms and Conditions are governed by the law. Any disputes shall be resolved in court. **11. Contact Information** 11.1. For any questions or concerns regarding these Terms and Conditions or our products, please contact our customer support team at Giftsfromabove@outlook.com.

Contact Us Gifts from beyond is dedicated to providing you with exceptional customer service. If you have any questions, concerns, or feedback, please don't hesitate to reach out to us. We are here to assist you. Customer Support For immediate assistance or inquiries, our customer support team is available to assist you. Giftsfrombeyond@outlook.com Contact Form For your convenience, you can also use the contact form below to send us a message. Please provide as much detail as possible so that we can assist you effectively. Giftsfrombeyond@outlook.com Social Media Stay connected with us on social media to receive updates, promotions, and to engage with our community. instagram: Gifts_from_beyond TikTok: Gifts_from_beyond Privacy Note: Your privacy is important to us, and we will only use your contact information to respond to your inquiries or provide customer support. For more information, please refer to our Privacy Policy. Thank you for choosing Gifts from beyond. We look forward to assisting you and providing you with the best shopping experience possible.

At Gifts from Above, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By accessing or using Gifts from Above, you consent to the practices described in this Privacy Policy. If you do not agree to these terms, please refrain from using our website and services. 1. Information We Collect a. Personal Information: We may collect personal information such as your name, email address, shipping address, billing address, phone number, and payment information when you make a purchase or create an account on our website. b. Usage Information: We collect information about how you interact with our website, including your browsing history, device information, IP address, and browser type. c. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences in your browser settings. 2. How We Use Your Information We use the information we collect for the following purposes: a. Order Processing: To process and fulfill your orders, including shipping and customer service. b. Communication: To communicate with you about your orders, updates, promotions, and customer support. c. Analytics: To analyze website performance, monitor user behavior, and improve our services and website functionality. d. Marketing: To send you marketing materials, offers, and newsletters if you have opted to receive them. You can opt-out at any time. 3. Data Security We take data security seriously and employ industry-standard security measures to protect your personal information. However, no online transmission or data storage can be guaranteed to be 100% secure. We do our best to safeguard your data, but we cannot guarantee its absolute security. 4. Sharing Your Information We do not sell, trade, or rent your personal information to third parties for their marketing purposes. We may share your information with trusted third-party service providers for the purposes of order processing, shipping, and payment processing. We require these providers to uphold the same level of data protection and security as we do. 5. Your Rights You have the right to: Access, correct, or delete your personal information. Object to the processing of your personal information. Withdraw consent for marketing communications. To exercise these rights or for any privacy-related inquiries, please contact us at [contact email]. 6. Policy Changes We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. Any updates will be posted on this page with the revised date. 7. Contact Us If you have questions or concerns regarding our Privacy Policy or data practices, please contact our Data Protection Officer at Giftsfromabove@outlook.com Thank you for trusting Gifts from Above. Your privacy is important to us, and we are committed to protecting your personal information.

Refund Policy Thank you for shopping at Gifts from above. We value your satisfaction and want to make sure your shopping experience with us is as enjoyable as possible. Please read our refund policy carefully to understand your rights and responsibilities. 1. Eligibility for Refunds We offer refunds under the following circumstances: a. Defective or Damaged Products: If you receive a product that is defective or arrives damaged, please contact our customer support team within 7 days of receiving the item. We will guide you through the return process and provide a full refund or send you a replacement product, as per your preference. b. Incorrect Product: In the event that you receive the wrong product, please notify us within 3 days of receiving the item. We will arrange for the correct item to be sent to you or issue a full refund once we receive the incorrect product back. 2. Returns and Refund Process To initiate a refund or return, please follow these steps: a. Contact Customer Support: Reach out to our customer support team via [contact email or phone number] to inform us about the issue and your intention to return the product. b. Return Authorization: If your request is approved, we will provide you with a return authorization and instructions on how to return the item. c. Return the Product: Package the product securely, including all original packaging and accessories, and send it back to us according to the instructions provided. You are responsible for return shipping costs unless the return is due to our error. d. Inspection and Refund: Once we receive the returned product, we will inspect it to ensure it meets the eligibility criteria for a refund. If approved, we will process your refund within 90 days. The refund will be issued to the original payment method used for the purchase. 3. Contact Us If you have any questions or concerns regarding our refund policy, please contact our customer support team at. Giftsfromabove@outlook.com We are here to assist you and ensure your satisfaction. 4. Policy Changes We reserve the right to update or modify our refund policy at any time. Any changes to this policy will be reflected on this page with the updated date. By shopping with Gifts from above, you agree to abide by this refund policy. We appreciate your trust in us and are committed to providing you with excellent products and service.